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What would it take to create a culture in the Health Care Industry where everyone feels safe addressing any violation of standards or practice with absolutely anybody? Groundbreaking research by our affiliate company, VitalSmarts, LC, identified what it takes to create a culture of safety in the Health Care Industry. As VitalSmarts’ representative in Central Texas, Enlightened-Leaders, LLC helps Health Care Organizations establish a culture of safety and address silence. Crucial Conversations and Crucial Confrontations training programs have been approved for continuing education credits by the AACN for 17.5 contact hours - category O. If Silence Kills, What Heals? In 2005, VitalSmarts partnered with the AACN (American Association for Critical-care Nurses) to research and release Silence Kills: The Seven Crucial Conversations for Healthcare. The study revealed that people’s ability to hold crucial conversations—emotionally and politically risky discussions—is central to creating a culture of safety. Skilled individuals produce significant gains in quality of care, productivity, and staff turnover, among other crucial issues. Dialogue Heals at Maine General Health The right skills—those taught in Crucial Conversations Training—can help healthcare organizations of any size reach dialogue and achieve impressive results. At Maine General Health, Crucial Conversations training resulted in improvements in employees’ willingness to speak up when stakes were high. The following reports are available for your review: news releases, case studies and white papers:
Enlightened-Leaders, LLC is a licensed, certified Master Facilitator of Crucial ConversationsTM and Crucial ConfrontationsTM by VitalSmarts, LC. All Crucial ConversationsTM and Crucial ConfrontationsTM workshops, materials and labs are the product of VitalSmarts, LC. Our close alliance with VitalSmarts, LC allows us represent them in Central Texas. By standing on the shoulders of these giants, we help others benefit from their years of research and experience. As such, we are committed to partnering with you for the most effective and results producing process verified for Health Care Industry today. |
Working with E-L was like a cosmic dose of WD40 for the work environment! You helped us get unstuck in so many different areas... that I thought would be impossible for us to conquer as a group.
K. Timmons
VP Development
Skillpoint Alliance
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