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Register now for this Training Class to discover new and sustainable
solutions to your pressing problems.
Please note: There are no Crucial Conversations courses currently being offered at this time.
We are sorry for the inconvenience and look forward to your attendance in our future classes. For questions regarding Crucial Conversations Training Classes please contact info@enlightened-leaders.com
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Could a conversation (or avoiding one) be keeping you from getting the results you need? Whatever the issue--from poor productivity or declining quality to lack of teamwork or strained relationships--it’s likely that you’re experiencing the effects of a poorly held crucial conversation.
What is a Crucial Conversation?
A crucial conversation is a discussion between two or more people where stakes are high, opinions vary, and emotions run strong. These conversations--when handled poorly or ignored--cause teams and organizations to get less--than-desirable results.
Crucial Conversations Training
Drawing on 30 years of research, our award-winning training teaches you how to achieve spirited dialogue at all levels in your organization; you’ll begin to surface the best ideas, make the highest-quality decisions, and then act on your decisions with unity and commitment. This training experience introduces a set of tools that builds alignment, agreement, and interpersonal communication.
Tools for Talking When Stakes are High
Discover how Crucial Conversations Training will drive change for good throughout your organization, enabling you to:
- Resolve disagreements--accurately address concerns by talking respectfully, candidly and skillfully with someone in a safe way.
- Build acceptance rather than resistance--give and receive feedback in a way that enhances relationships and improves results.
- Speak persuasively, not abrasively--effectively talk about high-stake, emotional and controversial topics.
- Foster teamwork--get the right people involved in a way that ensures better decision-making and guarantees commitment and conviction.
Who Needs Crucial Conversations Training?
Does your organization suffer from taboo topics, deference, disagreement, analysis paralysis, information hoarding, office politics, or alienation? Do you work with others who are hard to get along with, drag their feet, avoid tough issues, advocate their position excessively, respond poorly to pressure, easily become emotional, or run away when disagreements arisse? Then you, your team, or your organization needs Crucial Conversations Training.
What is Taught in the Training?
You’ll learn vital skills that enable you to create conditions where people speak with complete candor (no matter the topic) and with complete respect (no matter the person or their position). These skills drive dramatic improvements in patient safety and quality care by helping you to:
- Spot when conversations become crucial
- Hold the right conversations.
- Avoid repeatedly having the same conversation.
- Understand your own style under stress.
- Recognize and diffuse violence and silence.
- Clearly identify and express what you really mean.
- Separate facts from stories and emotions.
- Make it safe for others to speak up.
- Make clear decisions and commitments.
* Registration Deadline is December 10th *
When:
December 17 & 18, 2009 -- 8:30am-5:00pm
Where:
Doubletree Suites
303 W. 15th Street
Austin, Texas
(512) 478-7000
Cost:
(regular price: $995)
$395.00
Contact Us:
Hayden at (512) 288-9985 or via email at Hayden@Enlightened-Leaders.com |
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My work with Enlightened-Leaders, LLC during the last 18 months, has helped me triple my business and personal income. Thanks Enlightened-Leaders.
Paul Dunham - Principle
Dunham & Rogers Law Firm
What a perfect name for this company! My ongoing work with Enlightened-Leaders, LLC has helped me focus on clarity and balance for my life. Now that I am aware of my true passions both in life and work, I am able to operate each day to realize my vision. Thanks Enlightened-Leaders for preparing me better to serve the world and myself personally.
Carol Thompson - President
The Thompson Group
Former member of Dallas Federal Reserve Board - S.A. branch
Past Chairman of the Greater Austin Chamber of Commerce
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